FAQ
How do I place an order?
To place an order, simply browse our website, select the products you’d like to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
What are your delivery times?
We offer daily delivery with a time frame between 5:30 PM to 8:30 PM. Orders placed on the same day will be delivered within this time frame.
How can I contact you?
For any inquiries or assistance, you can reach us via WhatsApp at +1 647 470 1232. Our customer support team is available to help you with any questions or concerns you may have.
Do you offer returns or exchanges?
We strive to provide the best shopping experience for our customers. If you encounter any issues with your order, please contact us, and we will do our best to assist you with returns or exchanges according to our return policy.
Are there age restrictions for purchasing vapes?
Yes, we strictly adhere to age restrictions for purchasing vaping products. You must be of legal smoking age in your jurisdiction to place an order with us.
Do you offer customer support?
Yes, we have a dedicated customer support team ready to assist you with any questions or concerns. Feel free to reach out to us via WhatsApp or through our website’s contact form.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Choose the method that’s most convenient for you during checkout.